Measurement

Had a busy but rewarding week last week. Two clients with vastly different businesses, but very similar needs. This week focused mostly on visual management systems and two very different mindsets. In Phoenix, we’re working on capturing goals in a platform...

Miles to Go

Last night, on the red-eye flying from Los Angeles to Columbus after 2 very good working days in Phoenix, I crossed the threshold to Diamond frequent flyer status with Delta.  I’ve been here before, several years ago, but that was when I was flying to Australia...